Contact
Payarmin Customer Service: Phone, Email and Addresses
Payarmin customer service for placed orders (tracking, changes and refunds) is the order desk at +1 (302) 200-3480 or [email protected]. This website has its own inbox, [email protected], for page questions and press only. It cannot see orders, so never send an order ID there expecting action.
Written by the Payarmin label deskUpdated
Start here01
What is the Payarmin customer service number and email?
Payarmin customer service for any order is +1 (302) 200-3480 or [email protected]. Have your order ID ready.
The sales page lists this desk for tracking, changes and refunds on placed orders (Payarmin sales page). The phone line is a default order desk run by the checkout, so the person who answers works from your order record.
This website is separate. Its inbox is [email protected], answered Mon-Fri 9:00am-5:00pm ET. It handles typos, page questions, privacy requests and press. It cannot look up an order, change an address or start a refund.
Tracking, changes and refunds
BuyGoods default order desk, for orders already placed. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
222 Broadway, Suite 1901
New York, NY 10038
Mail only. No walk-in sales.
Returns (New York)
580 Broadway, Suite 1101
New York, NY 10012
Call first. Pack your full name, email and order ID with the bottles. The buyer pays return shipping. Use a tracked service.
On the label
Instituto Experience
Lakeland, FL 33804
The distributor printed on the bottle, with +1 (507) 448-8190. The sales page prints no address or phone.
Which contact02
Which Payarmin contact should I use for an order problem?
Use the order desk for every order problem, and the website inbox for everything about this site.
Writing to the wrong inbox only adds days.
| You need | Contact | Have ready |
|---|---|---|
| Order status or tracking | Order desk, phone or email | Order ID, email used |
| Change or cancel an order | Order desk, phone first | Order ID |
| Refund under the guarantee | Order desk, then mail the bottles | Order ID, name, email |
| Damaged or missing item | Order desk | Order ID, photo of the box |
| Error on this website | [email protected] | The page address |
| Privacy request or press | [email protected] | Your request in one line |
| Question about the ingredients | A clinician or pharmacist first | Your medicine list |
Questions about what is safe for you belong with a doctor or pharmacist. Neither inbox gives medical advice.
Phone and email03
How do I reach the order desk by phone or email?
Call +1 (302) 200-3480 or email [email protected], and quote your order ID in the first sentence.
The email address is the same one printed on the bottle label in the distributor line Instituto Experience, Lakeland, FL 33804, +1 (507) 448-8190, [email protected]. The phone number is different. The label shows +1 (507) 448-8190, while the sales page and checkout use +1 (302) 200-3480. Both are printed in different places, so confirm the number on your order email before you call.
Call for a change before an order ships. Email leaves a written record, which helps with a refund or a missing package.
Find your order ID
It sits in the confirmation email from the checkout. Search your inbox and spam folder for the order date.
Say what you need in one line
For example: "Order ID 12345, I would like to cancel before shipping."
Write down the date and the answer
Note the day, the name given and any case number. You will want it if a refund runs late.
Website inbox04
What hours is the Gopayarmin website email answered?
The website inbox, [email protected], is answered Mon-Fri 9:00am-5:00pm ET. Messages sent at night or on weekends wait until the next weekday.
This site is run by Gopayarmin, a Payarmin U.S. shop. It is not the manufacturer or the distributor. It reads the label, shows the math and links to the checkout, and it earns money when a visitor orders through those links.
That is why the inbox cannot see orders. Orders live with the checkout and its desk. If you send an order question here, we can only point you back to the desk.
Good reasons to write here
- A typo or wrong fact on a page
- A privacy or deletion request
- A press or research question
- A report that a link is broken
Send these to the order desk
- Where is my package
- Cancel, change or refund
- A damaged or missing bottle
- A charge you do not recognize
The editorial standards page explains how pages here are written.
Payarmin: from $49 a bottle30 mL drops · 2, 3 or 6 bottles · free shipping on 3 or 6 · 60-day guarantee
See packsMail05
Can I mail a letter to the company behind Payarmin?
Yes, but mail only works for returns. Phone or email the order desk before you post anything, and never send bottles without a tracked label.
Four addresses are tied to Payarmin and this shop. They do different jobs.
| Office | 222 Broadway, Suite 1901, New York, NY 10038, USA. Mail only; no walk-in sales. |
|---|---|
| Returns | 580 Broadway, Suite 1101, New York, NY 10012, USA. Use a tracked service and add your full name, email and order ID. |
| Bottle label | Instituto Experience, Lakeland, FL 33804. This is the distributor on the label. It is not the returns address. |
| Sales page | Prints no street address or phone. Its footer links go to lp.institutoexperience.com.br. |
The buyer pays return shipping (Payarmin sales page). The label does not name a manufacturer, and we do not guess one. Our who makes Payarmin page lays out what is known.
Response times06
How fast does Payarmin support reply, and what if a refund is late?
No reply time is published, so plan on a few business days for email and use the phone for anything urgent.
The timing the sales page does state is for refunds: about 3 to 5 business days after the returned bottles are credited, then another 5 to 10 days for the card issuer to post it (Payarmin sales page). Count from the day the carrier shows delivery, not the day you mailed.
- Day you ask
Phone or email the desk with your order ID, within the 60-day window.
- Day you mail
Send the bottles with tracking, full or empty, to the returns address. Keep the receipt.
- 3-5 business days after credit
The refund is issued by the seller.
- 5-10 more days
Your card issuer posts it. Check with your bank if it is still missing.
If the refund is still missing after that, write again to [email protected] with the tracking number and the dates above. The refund policy page has the full steps.
Health questions07
Who do I contact about side effects or a medicine question?
Contact a doctor or pharmacist first, not customer service. Support staff cannot judge how Payarmin fits your health or your prescriptions.
If you feel unwell after taking any supplement, stop and call a clinician. A blood sugar reading under 70 mg/dL, or a faint, shaky or confused feeling, needs prompt care (NIDDK, Low blood glucose). If someone cannot be woken or is confused and cannot swallow, call 911.
Do not stop or change any prescribed medicine because of a supplement. Show your pharmacist the full label, including the 22-ingredient blend. The side effects page lists the points to raise.
Anyone can also report a bad reaction to FDA through its Safety Reporting Portal, after talking to a health care provider (FDA, Dietary supplements Q and A). The bottle contains xylitol, which is poisonous to pets, so call a vet at once if an animal swallows any (ASPCA, Xylitol).
Payarmin is a dietary supplement, not a treatment. Ask your doctor or pharmacist first if you take insulin or any diabetes medicine, a blood thinner, a blood pressure or heart medicine, an antidepressant, levothyroxine, or a drug affected by grapefruit. Chromium, gymnema, ginseng and green tea may each lower blood sugar; licorice and guarana can raise blood pressure or heart rate. Keep taking prescribed medicine. See side effects and interactions.
FAQ08
Payarmin contact questions
What is the Payarmin customer service email?
Use [email protected] for tracking, changes and refunds on placed orders. The website inbox, [email protected], is separate and handles page questions, privacy and press only. It cannot see any order, so put your order ID in the customer service email.
What is the Payarmin order phone number?
The sales page and checkout use +1 (302) 200-3480, a default order desk for tracking, changes and refunds on placed orders. The bottle label prints a different distributor number, +1 (507) 448-8190. Confirm which one your order email shows before calling.
What hours is the website email answered?
The Gopayarmin website inbox is answered Monday to Friday, 9:00am to 5:00pm Eastern Time. Mail sent outside those hours waits for the next weekday. The order desk's hours are not published.
Which contact should I use for an order problem?
Use the order desk, by phone at +1 (302) 200-3480 or by email at [email protected], with your order ID. This website cannot look up orders, change addresses or start refunds, so a message here only delays the fix.
How do I contact this information site?
Write to [email protected]. That inbox covers corrections, privacy requests and press. Gopayarmin is a Payarmin U.S. shop, not the manufacturer or distributor, so it cannot answer questions about batches, lab reports or who makes the drops.
Does the phone line handle refunds?
Yes. The guarantee steps start with a call to +1 (302) 200-3480 or an email to [email protected] with your order ID. You then mail the bottles with tracking and pay return shipping. The sales page says the refund follows once the bottles are credited.
Can I mail a letter to the company?
You can post a return to 580 Broadway, Suite 1101, New York, NY 10012, after contacting the order desk. The office address is 222 Broadway, Suite 1901, New York, NY 10038. The sales page prints no address, and the label names a distributor in Lakeland, Florida.
Who wrote this09
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by Gopayarmin, a Payarmin U.S. shop, not by the manufacturer or the distributor. We earn money when you buy through our order links.
Keep reading
More about Payarmin
Payarmin U.S. shop
Ready to try Payarmin?
Check your medicines first, then pick a pack. Three or six bottles ship free and cost less per bottle, and every pack carries the 60-day results-or-refund guarantee.
- Order on the sales page checkout
- 60-day results-or-refund guarantee
- Ships from the U.S.
